Shipping policy

Shipping Policy

Thank you for shopping with AIJCC. We are committed to processing and shipping your order as quickly and carefully as possible.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer.

Estimated Delivery Time

Estimated delivery time varies by destination and shipping method. Most orders are delivered within 7–15 business days after shipment. Delivery times are estimates only and may be affected by customs clearance, weather, carrier delays, or other factors beyond our control.

Shipping Locations

We currently ship to the United States and other selected regions. Available shipping options and costs will be shown at checkout based on your shipping address.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Please allow 24–72 hours for tracking updates to appear after the package has been handed to the carrier.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. AIJCC is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at [Contact@jcelighting.com]. We will assist you in checking the shipment status with the carrier.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees charged by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any shipping questions, please contact us at [Contact@jcelighting.com].