About Aijcc
Aijcc specializes in AI-powered smart devices, including AI smart glasses, and other innovative AI-driven gadgets designed to make everyday life smarter and more convenient. New products are added regularly as AI technology evolves.
Each product page includes full specifications, features, and compatibility details specific to that item. If you have a question not covered there, feel free to contact our support team.
Ordering & Payment
Please check your spam or promotions folder first. If you still can't find it, contact us with your name and order details and we'll resend it.
If your order hasn't shipped yet, we may be able to make changes or cancel it. Please contact us as soon as possible at support@aijcc.com with your order number, and we'll do our best to help.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Shop Pay. All transactions are processed through secure, SSL-encrypted, PCI-compliant payment gateways.
Yes. Aijcc uses industry-standard encryption to protect your payment and personal information. We never store your full card details on our servers.
Shipping & Delivery
Currently, we exclusively ship within the United States. We offer FREE Standard Shipping on all orders over $100.
Orders are processed within 1-2 business days. We ship from our domestic fulfillment centers to ensure fast transit. Standard delivery typically takes 3-7 business days within the continental U.S., depending on your destination.
Once your order ships, you'll receive a tracking number via email. You can track your package directly through the link provided in the email or by logging into your account on aijcc.com.
If your tracking shows no movement for several days or your package appears lost, please contact us at [ support@aijcc.com ]. We will immediately investigate with the carrier and arrange a replacement or solution for you.
Returns, Warranty & Support
We offer a 30-day money-back guarantee across our product range. If you're not satisfied, you can return your unused, unopened product within 30 days of delivery for a full refund. Some products may have specific return conditions noted on their product page.
Yes, all Aijcc devices come with a 12-month manufacturer's warranty covering manufacturing defects, unless otherwise stated on the specific product page.
Please contact us within 7 days of delivery with photos/videos of the issue and your order number. We'll arrange a brand-new replacement or a full refund at no additional cost to you.
Simply email us at [ support@aijcc.com ] with your order number and the reason for the return. Our team will guide you through the process and provide return shipping instructions.
Product & Technology
Most of our AI devices require a free companion app (available on both iOS and Android) for initial setup, pairing, and access to full features. App details and download links are listed on each product page.
Yes, our products are universally designed to work seamlessly with both iOS and Android devices via Bluetooth connection. Specific system requirements can be found on the respective product pages.
Core AI features do not require any subscription. Some advanced, cloud-heavy features or expanded storage may offer optional premium plans, which will always be clearly stated on the relevant product page before purchase.
Simply email us at [ support@aijcc.com ] with your order number and the reason for the return. Our team will guide you through the process and provide return shipping instructions.
Privacy & Data Security
We take privacy seriously across all our AI products. Personal data and media captured by our devices are handled with advanced encryption according to our Privacy Policy. Your data is processed securely and will never be sold to third parties.
You can review our complete policy anytime by visiting the Privacy Policy link located in the footer menu of our website.
Account & Contact
No, guest checkout is fully supported. However, creating a free account allows you to track orders easily, view order history, and save shipping preferences for a faster checkout next time.
You can reach our support team directly via email at [ support@aijcc.com ] or by submitting a ticket on our Contact Us page. We typically respond within 24 hours on business days.